Privacy Policy
How CleanProxies collects, uses, shares and retains personal data across our website and platform, and how you can exercise your privacy rights.
Last updated: October 18th, 2026
1. Introduction
At CleanProxies, we are committed to protecting your personal data and maintaining full transparency in how it is collected, used, and stored. This Privacy Policy explains what data we collect, how we process it, and the legal grounds for doing so in accordance with applicable data protection laws, including the UK GDPR.
2. Scope
This Privacy Policy applies to all personal data collected and processed through CleanProxies, including our website, platform, and customer interactions.
Personal data refers to any information that can identify an individual, directly or indirectly. This includes data collected when you use our services, create an account, or interact with our platform.
3. Data we collect
We may collect and process the following categories of data:
Contact Information
Name, email address, phone number, and company details.
Usage Data
Information about how you interact with our platform, including IP address, browser type, device information, and session activity.
Payment Information
Card and wallet payments are processed by Stripe, and crypto payments by Cryptomus. We do not store or process your full card details ourselves.
4. How we use your data
We process your personal data for the following purposes:
Service Delivery and Improvement
To provide, maintain, and improve our proxy infrastructure and platform performance.
Legal basis: Legitimate interests
Marketing and Communication
To send updates, offers, and relevant product information (only where permitted or with your consent).
Legal basis: Consent and legitimate interests
Legal Compliance
To comply with applicable laws, regulations, or legal requests.
Legal basis: Legal obligation
Security and Operations
To detect fraud, ensure system security, and maintain operational stability.
Legal basis: Legitimate interests
5. Cookies & tracking technologies
We may use cookies and similar tracking technologies to enhance your experience, analyze usage, and improve our services.
In some cases, third-party partners may associate your activity with additional data (such as email identifiers) to provide relevant communications or advertising.
When enabled, we use the Google tag (Google Analytics and Google Ads) to measure site traffic and the performance of our ads, including completed purchases (order reference and value). In the EEA, the UK and Switzerland, analytics and advertising cookies are only set after you click Accept in our cookie banner. See our Cookie Policy.
6. Data Sharing
We only share your personal data under specific circumstances:
Service Providers
Trusted providers that help us operate CleanProxies, including Stripe and Cryptomus (payments), Google Firebase (account sign-in and data storage) and Google Analytics / Google Ads (site and ad measurement).
Legal Requirements
When required to comply with laws or respond to valid legal requests.
7. International data transfers
Where data is transferred outside the UK or your jurisdiction, we implement appropriate safeguards such as Standard Contractual Clauses to ensure your data remains protected.
8. Your rights
Depending on your location, you may have the following rights:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
To exercise your rights, email us at help@cleanproxies.com.
9. Data retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Retention periods may vary depending on the type of data.
10. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. We recommend reviewing this page periodically.
11. Contact Us
If you have any questions regarding this Privacy Policy or how your data is handled, you can contact us at: help@cleanproxies.com